At Custom Windows & Doors of Pasco, we respect your privacy and are committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit or interact with our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or contact us, we may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Property or project address
- Information about your window, door, shutter, or home-improvement project
- Information submitted through contact or quote request forms
- Any other information you choose to provide
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your questions and inquiries
- Provide quotes and estimates
- Schedule consultations or appointments
- Provide and manage our products and services
- Communicate with you about your project
- Provide customer support
- Improve our website and services
- Maintain website security
- Detect and prevent fraudulent or unauthorized activity
- Comply with applicable laws and legal requirements
We only use personal information for legitimate business purposes and as permitted by applicable law.
3. Information Submitted Through Our Website
If you submit a contact form, quote request, consultation request, or other form on our website, the information you provide may be used to respond to your request.
For example, if you contact us regarding replacement windows, custom doors, hurricane shutters, or another product or service, we may use your contact information to communicate with you about your request.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help provide website functionality, understand website usage, and improve the visitor experience.
Cookies are small data files stored on your device by your web browser.
You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect the functionality of some portions of the website.
5. Website Usage Information
We may collect information about how visitors interact with our website. This information may include:
- Pages visited
- Time spent on the website
- Browser type
- Device type
- Referring website
- General website activity
- IP address or similar technical information
This information may be used to understand website performance, improve our content, and enhance the user experience.
6. How We Share Your Information
We may share information when reasonably necessary to operate our business and provide services to you.
For example, information may be shared with:
- Service providers that support our website or business operations
- Website hosting or technology providers
- Communication and email service providers
- Professional service providers
- Government authorities when required by law
- Other parties when necessary to protect our legal rights, safety, or property
We do not sell your personal information for monetary consideration.
7. Third-Party Services and Websites
Our website may use or link to third-party services and websites.
Third parties may have their own privacy policies and terms of use. We are not responsible for the privacy practices, security, or content of websites or services operated by third parties.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
8. Data Security
We take reasonable steps to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, we cannot guarantee the absolute security of your information.
9. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Provide requested services
- Respond to inquiries
- Maintain business records
- Fulfill legal or regulatory requirements
- Resolve disputes
- Protect our legal rights
- Enforce our agreements
The length of time information is retained may vary depending on the nature of the information and the purpose for which it was collected.
10. Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of personal information where legally applicable
- Ask questions about how your information is collected or used
- Submit a privacy-related request
To make a privacy-related request, please contact us using the information provided below.
We may need to verify your identity before processing certain requests.
11. Children's Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. Your Choices
You may choose not to provide certain personal information. However, if information is necessary for us to respond to an inquiry, provide an estimate, schedule a consultation, or provide a requested service, choosing not to provide that information may prevent us from fulfilling your request.
You may also manage cookies through your web browser settings.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.
When we update this Privacy Policy, we will change the “Last Updated” date shown at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us.
Custom Windows & Doors of Pasco
Phone: (727) 841-9490
Email: sales@customwindowsanddoorsofpasco.com
We will make reasonable efforts to respond to privacy-related questions and requests in accordance with applicable law.